Return and Refund

At ENAZORI, we strive to ensure your satisfaction with every purchase of our skincare products. However, we understand that circumstances may arise where you need to return or cancel your order. Please read our Return and Cancellation Policy carefully to understand your options:

1. Returns:

• For the safety and well-being of our customers, we do not accept returns of skincare products.

2. Cancellations:

• If you wish to cancel your order, please contact us as soon as possible before the order is processed and shipped.
• Once an order has been processed and shipped, it cannot be cancelled. In such cases, you may initiate a return following the guidelines outlined above.

3. Damaged or Defective Products:

• If you receive a damaged or defective skincare product, please contact us immediately upon receipt.
• Provide details and photographic evidence of the damage or defect, and we will work with you to arrange for a replacement or refund.

4. Refunds:

• Refunds will be processed within 7 business days of receiving the returned product(s) and verifying their condition.
• The refunded amount will be credited back to the original form of payment used for the purchase.

5. Contact Us:

• If you have any questions or concerns regarding our Return and Cancellation Policy, please don't hesitate to contact our customer service team for assistance.

Thank you for choosing ENAZORI. We appreciate your business and strive to provide you with the highest quality skincare products and customer service.